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The Historic New Orleans Collection

Case Study|Consumer

The Challenge

Following a year of record-breaking attendance, The Historic New Orleans Collection asked Roux Advertising to maintain that strong visitation level through a new fiscal year. What made the new year particularly challenging, was a lack of any renown or significant exhibits, and was faced with alarmingly high temperatures that impacted tourist numbers.

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THE ROUX STRATEGY

Our research confirmed the insight that tourist created their itinerary last-minute, spontaneously. This behavioral insight shifted our strategy for the year – prioritizing media channels around timing of decision making, location, and conversion. The focus was placed on an integrated media plan that supported connecting the brand and tourists in real-time.

 

THE SOLUTION

With a need to continuously brand The Historic New Orleans Collection as the keepers of the people, places, and traditions of New Orleans and the Gulf South, a layer of awareness driving tactics was employed. Outdoor, tourist-related print, and editorial relevant radio/streaming secured top of the funnel responsibilities. Geo-fencing digital, radius signage, and tourist heavy transit became the action-driving tactics that produced greater foot traffic.

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THE RESULTS

18%

Increase in admissions for first 5 months year over year, surpassing record-breaking attendance.

2,957

Additional admissions for same period over previous year.
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